Example build · an illustrative blueprint, not a client case study
Logistics & Supply ChainDispatch and driver app for a delivery fleet
A regional delivery company replacing phone-based dispatch with live tracking, proof of delivery and an app drivers can use on one bar of signal.
Dispatch happens over calls, customers ring to ask where their parcel is, and proof of delivery is a paper slip. Drivers use budget Android phones in areas with patchy coverage.
- Drivers on the road
- Dispatchers assigning routes
- Customers tracking deliveries
Scope for the first release
- 01Route assignment and live driver locations on a map
- 02Offline-first driver app with photo and signature proof of delivery
- 03Customer tracking links with ETAs over SMS or WhatsApp
- 04Exceptions: failed delivery, reschedule and return flows
- 05Daily performance and fuel dashboards
- 06Integrations with the client’s order system
How it would run
- Week 1
Ride-alongs
Ride with two drivers and sit with dispatch to map the real day, then prototype the driver app.
- Weeks 2–5
Build in sprints
Driver app with offline sync first, then dispatch console, then customer tracking and integrations.
- Week 6
Field pilot
Pilot with a small driver group, fix field issues, deploy and train dispatch.
- Mobile
- React Native with offline SQLite sync
- Web
- React dispatch console with maps
- API
- Node.js, PostgreSQL with PostGIS
- Messaging
- SMS and WhatsApp notifications
- Cloud
- AWS or GCP
- Driver app on Play Store
- Dispatch console and customer tracking pages
- Field-tested offline sync
- Source code and infrastructure in your accounts
- Automatic route optimisation
- Warehouse scanning
- Driver payouts and incentives